We've had some comments regarding the 'android' cables supplied with our initial batch of soundKeys. We have replicated the problem which has been found to affect a small number of customers where the cable became loose after repeated use. We have manufactured new, improved cables and are offering these replacement cables free-of-charge to customers affected. If you would like to receive a replacement android cable, please submit the form below. We are aiming to send these out within the next 14 days.