Q. My phone is playing audio through phone speakers and not my headphones?
-The cable provided is a single direction cable. Check that the grey end goes into the phone.
Q. My phone is still playing audio through the phone.
-Your device may not be compatible for native USB OTG audio. Devices running custom operating systems built for android may not natively support USB-OTG audio.
-There are apps that may allow non-native supported devices to work with the soundKey, such as USB Audio Player PRO.
Cyrus Cadence App
Cadence allows you to wirelessly browse and select music through your Cyrus unit. Control most of the playback functions of your Cyrus streaming unit with a flick or tap of a finger on your phone or tablet.