All Cyrus streamers and Lyrics will now ship with access to TIDAL. For customers with existing Cyrus streamers (Stream X Signature, Stream Xa, Stream XP2, Stream XP2 Qx, Stream X2, Streamline2 and Lyric models) we are offering consumers an upgrade to install the TIDAL software by bringing their unit to their local retailer.
How to get started with Music service on your streamer
Ensure your Streamer/Lyric is updated to the latest firmware. Using the latest version of the Cadence app, select TIDAL from the sources menu. Login using your TIDAL username and password.
How do I update my streamer?
A. Lyric users must be running 2.0 firmware or greater. You can find instructions on how to download and install the latest firmware here. Streaming devices must be running 4.0 firmware or greater. Your Cyrus retailer/distributor can update this device for you. Please note that the n-remote is no longer supported and a firmware update for TIDAL will disable it if it is being used.
How do I update my Cadence App?
A. TIDAL requires the latest version of Cadence (3.0.0 iOS, 2.0.0 Android or greater) to be running on your device. This can be updated via the App Store or Play Store.
How do I change the stream quality?
A. Cyrus streamers are set to default to HiFi quality. If your bandwidth quality is poor, you may need to change the stream quality. This can be done in Cadence settings menu.
TIDAL compatible products
All Lyric models: Stealth, Stone, 05, 09.
Stream X Signature, Stream Xa, Stream XP2, Stream XP2 Qx, Stream X2, Streamline2